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Over the years, I have had a chance to fly International First and Business
Class with several airlines. I very much look forward to flying in a premium
cabin and I'm able to talk about the subject at length. Here's a quick
comparison of airlines I've flown fairly recently -- I often describe the
in-flight amenities in detail in my travel essays.
- If I have an essay, there will be a link to it [Essay].
- Where possible, I link directly to the airline's description of that class
of service.
Supersonic Class
Yep, we got to fly on Concorde in 1999! Details later.
First Class
Cathay
Pacific -- Professional, superb service, a great menu and wine list and a
super-comfortable seat. [Essay]
British
Airways -- I haven't flown on them since they've added the new fully
reclining "bed seat," but I think that I'm going to save up enough
miles for the next time I go to Australia and combine this with a trip on
Concorde for a "long way around" to Brisbane.
These airlines do not have pictures of their First Class cabins.
- Qantas
-- About 80 percent of Cathay's service. The service is professional
and the beer selection is outstanding -- they had every
major beer in Australia available (aside from Castlemaine
XXXX, strangely enough) and they understood how to keep it cold.
It's one of the few flights that I've taken where it was actually worthwhile
to forego the (fine) wines for the quality beer. Qantas has rolled out
an improved First Class and I will report on it after my next trip to
Australia.
- American Airlines -- I must retract the
ugly things I wrote about American in earlier essays. We flew AA's
First Class twice in 2000, including the new Flagship Suite, and found the
service to be quite professional. The seats were comfortable, and the
Flagship Suite seat's ability to swivel over to a desk to be very cool!
- United
Airlines -- After flying them to South America, I understand why that
Gerard Finneran took a crap on their serving cart last year. Obviously his
reaction was completely inappropriate and I think he deserved more than
the $40,000 slap on the wrist he received, but I found United's service to
be inattentive and the seat was inferior and I'll show my displeasure by
taking another airline if I can.
Business Class
Cathay
Pacific -- A very good business class seat and service. I particularly
enjoyed their Chinese noodles and sandwiches available any time during the trip.
Canadian
Airlines Club Empress -- An excellent seat, marred only by mediocre
entertainment, no priority baggage handling, and U.S. - Style service.
Shame they've been assimilated by Air Canada.
British
Airways Club World -- Comfortable, British service. [Essay]
Singapore
Airlines Raffles Class -- It was okay, but it wasn't anywhere near what I
had expected. The service was certainly as attentive as I had expected,
but really the seat was quite average.
Old
Pan Am -- Clipper Class service was very good. Too bad they aren't around
any more. [Essay]
These airlines do not have pictures of their Business Class Cabins.
- American Airlines -- The sheepskin seats
on the old seats are very comfortable. Unfortunately they've been
replaced by a high-tech seat that ought to be comfortable, but because of
mechanical problems never seems to "fit" quite right.
- United
Airlines Connoisseur Class -- Basically the same quality of service as
American's but the seats aren't as comfortable.
- Delta Air
Lines -- They just don't get it. On the Pacific run that I did, they ran
out of food and basically treated me like I was in coach. I wouldn't
recommend it.
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